July 2007

• Use per person higher than anywhere in the UK outside London

• Use has increased by over 7% since 2000, despite losing 4 key bus routes to the tram.

• Satisfaction levels of over 85% amongst users, up from 75% 4 years ago.

• Services run every 10-15 minutes down 35 main routes

• Services run through to midnight on 20 main routes

• Excellent punctuality and reliability records – one of the best in England

• 20km of bus lanes, including throughout the City Centre

• Excellent value - unlimited travel from around £2 per day

• 85% of households have regular daytime services to the City Centre, employment sites, hospitals and universities.

• highest levels of accessibility outside London.

• all buses on main routes are under 5 years old

• over 95% of buses are low floor and fully accessible

• brand new waiting facilities at all main bus stops

• over £2m capital is invested each year on all areas of bus travel.

• 5 year investment plan for real time information on all key routes