Nottingham City Transport introduces improvements to popular app that now offers passengers the facility to pay for tickets by mobile phone
The UK’s Bus Operator of the Year 2016 is making it even easier for passengers to travel in and around Nottingham by bus, thanks to improvements to its popular app that now offers passengers the facility to buy tickets using their mobile phones.
In a move that’s set to be welcomed by an increasingly ‘cashless’ society, Nottingham City Transport has introduced ‘mobile ticketing’ technology as one of its apps key improvements. This means that customers will be able to purchase tickets securely with Apple Pay or debit / credit card and then just show their mobile ticket to the driver when boarding – no more searching for cash or the exact money!
“Our existing app has proven to be hugely popular since its launch and it’s been downloaded over 50,000 times!” said NCT Marketing Manager, Anthony Carver-Smith. “We’ve listened to our customers about how we can improve the app, and we’re confident the new features – including mobile ticketing – and the features we’ve upgraded, have made it even more user-friendly.”
As well as the simplicity of the mobile ticketing, NCT’s app offers a fully-integrated customer experience, with easy journey planning and live departure boards and disruptions information in the palm of their hand. Passengers will be able to browse and view bus stops on the map, find out upcoming departures, or check out the routes from a stop to see where they could travel next.
With full route details and timetables also included, and saving favourites now even easier, Anthony Carver-Smith is very pleased with the apps developments and is keen to see the number of downloads increase over the next few months as customers experience and share all the benefits.
An Apple and Android watch version of the app is also released where customers can find stops closest to them, and look up departures from their favourite stops on their smart watches.
“Thanks to technological advancements like our app, our long established and recently upgraded Easyrider cards and the pay as you go Robin Hood card, customers can choose the most convenient way to pay for their personal needs” continued Anthony. “NCT are extremely proud to play a big part in ensuring Nottingham continues to be recognised as the best city in the UK for its public transport system, and we’re sure that mobile ticketing will help us increase the number of bus users even further.”
To celebrate the launch of the new and improved app, Nottingham City Transport is offering a 24 hour ticket for only £3.50 in Nottingham or £7.00 covering the entire NCT network, for unlimited use on NCT buses during that period. These are different to existing tickets as they are 24 consecutive hours, rather than expiring at the end of service. There’s also a 5 day (120 hour) ticket on offer for only £15 in Nottingham and £20 across the entire network.
Find out more at apps.nctx.co.uk and download the app from the App Store or Google Play by searching for NCTX Buses.