Nottingham City Transport is no stranger to awards, having won the UK Bus Operator of the Year title an unprecedented four times at the UK Bus Awards – most recently in 2016. But this year it’s the turn of two Managers behind the city’s much-loved public transport provider, as Marketing Manager, Anthony Carver-Smith and Assistant Engineering Manager, Kerry Cousins step into the spotlight.
54-year-old Kerry Cousins (above left) has been named as a finalist in the ‘Engineer of the Year’ category in this year’s most prestigious national bus industry award scheme. The announcement was made at a special event held at the Museum of Transport, Greater Manchester on 12th October and he is one of only six engineers from across Great Britain to reach the final.
The Engineer of the Year award in partnership with the IRTE (Institute of Road Transport Engineers) ‘recognises and rewards inspirational management talent in engineering disciplines from across the bus industry’ and there is certainly no argument from NCT that Kerry personifies this description.
“Kerry is an outstanding engineer who fully deserves this official recognition for his achievements and the dedication he’s shown to his colleagues, managers and to Nottingham City Transport,” says NCT Engineering Director Gary Mason.
“He is an exceptional Engineer and leader and has risen up through the ranks from the shop floor as a Coachbuilder at our Trent Bridge depot to a managerial role in only 7 years. Even though he’s now moved to this managerial position, he still enjoys ‘getting his hands dirty’ and will regularly don his overalls in the workshop to support his colleagues. This is one of the many reasons he gains admiration and respect in equal measures.”
Kerry is thrilled to be shortlisted and is looking forward to attending the special presentation ceremony on 21st November at Troxy in London – a stunning Grade II-listed Art Deco venue which has been converted for modern use. “I’m absolutely delighted to have reached the finals!” says Kerry. “I consider my colleagues and friends at Nottingham City Transport my family, so I feel really proud to be representing the company in this way.”
Kerry will be joined at the ceremony by his colleague, Anthony Carver-Smith (above right)- or ‘Mr NCT’ as he’s more affectionately known by Nottingham City Transport’s regular passengers.
Anthony is a finalist in the ‘Leadership and Inspiration’ category and is one of only four bus business leaders from across Great Britain to be shortlisted. This award ‘recognises individuals who deliver excellence in management by developing and mentoring teams, as well and motivating and innovating at every opportunity.’
‘Mr NCT’ is certainly an innovator. Just 36-years-old, Anthony has been fascinated by buses since childhood. He turned his spare-time passion into his full-time career by originally working part-time in the Travel Centre as a student.
Showing a creative flair for marketing at an early stage in his career, Anthony is now instrumental in the delivery of most of NCT’s marketing initiatives – from digital and media communications, to customer research, branding and bus launches. Never without his mobile in his hand, enabling him to interact with over 100,000 digital followers as ‘Mr NCT’, Anthony is constantly looking for new initiatives to improve the customer experience for NCT passengers.
“You’ll struggle to find a more committed, hard-working, ‘eats, sleeps, breathes NCT’ person than Anthony!” says Nicola Tidy, NCT’s Marketing and Communications Director. “He goes over and above the call of duty every day and he genuinely cares deeply about the company he works for, the services we provide and the customers we provide them for. He is rarely officially recognised for his many outstanding achievements so reaching the finals of this award is fantastic.”
Anthony also holds a PCV licence, so as well as his ‘day job’, customers may also find him behind the wheel of the bus on their NCT journey!
“It was a big surprise to find out I was a finalist for this award, but I feel really honoured,” says Anthony Carver-Smith. “I’ve spent almost my entire career at Nottingham City Transport and I enjoy it as much now as I did from the day I started. To be officially recognised for doing a job I love is incredibly rewarding.”
Mark Yexley, Chairman for the UK Bus Awards, adds, “We have some truly inspirational people working in our industry, leading innovation and outstanding improvements in the customer experience. They show unrivalled commitment in delivering a first-class service day in, day out. We’re very proud to be able to recognise and reward these people and initiatives that really make a difference.”
2017’s UK Bus Awards ceremony takes place on 21st November in London.