Nottingham City Transport is committed to providing a quality service to its customers and our managers and administrative staff have a key role to play in this objective.
Nottingham City Transport is headed by the Managing Director who has responsibility to the Board of Directors and the Company’s Shareholders (Nottingham City Council and Transdev plc) for the delivery of the Company’s vision, values and strategies as set out in key policies and plans.
The Marketing & Communications Director is responsible for the development and marketing of NCT’s network of bus services and through the Commercial Manager for the day to day operation of those services. The Commercial Manager is the Head of Department for the majority of the Company’s workforce – its drivers, who account for 75% of the persons who work for NCT.
The Finance Director is responsible for the organisation and control of the Company’s financial affairs and acts as the Company Secretary.
The Human Resources Director has overall responsibility for the Company’s Human Resource Function, which includes training, ensuring that NCT meets employment law requirements and for formulating the Company’s employment policies and procedures.
The Engineering Division is responsible for all matters to do with the Company’s buses and other vehicles, the buildings, plant and equipment used to garage and service and repair those vehicles. He is also responsible to the Board for Health and Safety at Work across the whole of NCT.
The Company operates from three garages. These are at Parliament Street (opposite the Ice Arena), at Trent Bridge (near the Embankment), which also houses our workshop facilities and the former South Notts Garage at Gotham. The Company has two further premises at Angel Row and the Travel Centre. Angel Row is the Company’s main catering facility for its driving staff.
The Travel Centre’s functions are primarily split into two: front of house where face to face ticket sales, customer enquiries and pass renewals take place and back of house where our Call Centre is based, here customer enquiries, timetable and journey enquiries and lost property enquiries are dealt with.
The standard hours of work for Managerial, Administrative and Clerical staff are 37 hours per week, usual on a Monday to Friday basis, unless the Written Particulars of Employment state otherwise.
The holiday year runs from 1st April to 31st March and the annual entitlement is 25 days plus eight Bank/Public Holidays. There are also three concessionary days, which most departments take atChristmas/New Year.
All staff within the MAC group are paid on a monthly basis and the annual salary is dependent upon what type of work is undertaken. There is a Collective Bargaining Agreement in place, effectively meaning that all terms and conditions of employment including salary increases are negotiated by the Trade Union.
Terms and Conditions
The remuneration package includes, free travel on all NCT’s services for the employee and their spouse/partner, a Defined Contribution Pension Scheme and inclusion in a Healthcare Scheme after a qualifying period.
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