Our Awards and Achievements

Nottingham City Transport is a multi-award winning bus company and holds the record of being the only bus operator to have won UK Bus Operator of the Year four times!

Our recent awards and achievements are:

2016

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Large Operator of the Year (Route One Excellence Awards)
  • Highest customer satisfaction score in the country at 97% (Transport Focus)

2015

  • Award for Customer Focus (European Business Awards)
  • Excellence in Science and Technology Award (Nottingham Post Business Awards)
  • Top National Bus Driver Bronze Award – Phil Rowson (UK Bus Awards)

2014

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Top National Bus Driver – Les Roome (UK Bus Awards)
  • Top National Bus Garage Silver Award for Gotham (UK Bus Awards)
  • Guide Dogs Award for Breaking Down Barriers
  • Military Covenant awarded to NCT for their support for the armed forces

2013

  • Large Operator of the Year (Route One Excellence Awards)
  • Highest customer satisfaction score in the country at 95% (Passenger Focus)
  • Runner-Up Top National Bus Driver – Barry Polkey (UK Bus Awards)

2012

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Runner-Up Putting Passengers First – for social media (UK Bus Awards)
  • Highest customer satisfaction score in the country at 91% (Passenger Focus)
  • NCT completes investment in a low floor, DDA compliant fleet (5 years early)

2011

  • Route One Operator Training Award
  • Top National Bus Depot – Gotham Garage (UK Bus Awards)
  • Runner-Up City Operator of the Year (UK Bus Awards)

2010

  • Runner-Up Marketing Campaign of the Year – Save a Few Squid (UK Bus Awards)

2009

  • Winning New Customers Award – Go2 West Bridgford Relaunch (UK Bus Awards)
  • NCT completes investment in a low floor accessible fleet

2008

  • Integration Award – Unilink (UK Bus Awards)
  • Runner-Up Winning New Customers Award – Easyrider & Citycard (UK Bus Awards)

2005

  • Runner-Up Innovation Award – Easyrider Anytime (UK Bus Awards)

2004

  • UK Bus Operator of the Year (Bus Industry Awards)