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On Bus Wi-Fi

Having Trouble Connecting?

If you see nct-buses Wi-Fi, but it won’t connect and you have an iOS device, try Reset Network Settings. You’ll find this in Settings > General > Reset > Reset Network Settings.

You may find clearing the cache on your mobile device also helps connect, especially if you use a lot of WiFi connections.

Poor Signal Strength?

On bus Wi-Fi uses the 4G network and areas of low signal may result in temporary drop outs or slow connectivity during the journey. If you experience a regular drop out, please let us know and we’ll liaise with our supplier about network coverage.

Reaching the Allowance Quickly?

There is a daily data allowance of up to 100mb per device, which ensures everyone has equal access to Wi-Fi when they travel. Remember, streaming (e.g. YouTube) uses a lot of data and you may reach your allowance after only a short time on the bus.

If you are finding your daily allowance is being reached quickly, ensure that you don't have app updates set to update over a Wi-Fi connection, as this will use data in the background. It's also worth closing apps you're not using too, as they may be consuming data.

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