Contactless

Nottingham Contactless

Nottingham City Transport buses are now accepting adult pay as you go contactless payments.

Which Tickets Are Available on Contactless?

In this first phase, Nottingham Contactless is for adult pay as you go travel only. 

If you are travelling in a group, each adult will need to use a separate contactless card or device to pay for their journeys.

If you are looking to buy an Inner City Return, Grouprider, Short Hop or a return ticket to the Outer Area, please use the NCTX Buses App or continue to pay by cash. These tickets will be available on Nottingham Contactless in the next phase.

How Do I Use It?

There’s no need to ask the driver for a ticket, as the system will automatically calculate the best price for the journeys you make during a day (04:30-04:29 the next morning).

When boarding the bus, please remove your contactless card from your wallet or purse to avoid card clash. Simply tap your contactless card or mobile device on the green reader each time you board the bus, wait for the green light to show your payment has been accepted and then take your seat. 

Please ensure you use the same contactless card or mobile device for all of your journeys on the same day. Using different contactless cards or mixing contactless cards and mobile devices (even where the mobile device uses the same card details as the contactless card), will prevent day caps being applied and you will be charged a higher price.

At the end of each day, we’ll deduct one payment from your account, so you’re guaranteed to pay the best price for your travel. These deductions usually show on your bank statement after a couple of days. You can view your journey history on the Nottingham Contactless website.

How Much Will I Pay?

In this first phase, Nottingham Contactless is for adult pay as you go travel only.

Each bus stop is located in a Zone and the price you pay is a set fare based on the Zone you board the bus and present your contactless card or device, not the distance you travel.

For the majority of our customers, all of your journeys will be in Zone A, which is the Greater Nottingham area.

For customers travelling wholly within the Outer Area (Zones B, C, D), please continue to pay for your travel on the bus with cash (exact fare), on the NCTX Buses app or with an Easyrider Purse card.

First zone you tap your card or mobile device in 1 Journey 2+ Journeys in the same Zone 2 Journeys, where second journey is in Zone A 2+ Journeys in more than one Zone
Zone A (incl Inner City Area & City Centre) £2.30 £4.20 capped - £6.50 capped
Zone B £3.40* £6.50** capped £5.70** £6.50 capped
Zone C £4.00* £6.50** capped £6.30** £6.50 capped
Zone D £4.50* £6.50** capped £6.50 capped £6.50 capped

* Customers who make a single journey to a stop within the same Zone or to Zone B, C or D should buy a single ticket in the NCTX Buses app or a cash single to pay the best available price. ** Customers who make two journeys should buy a 2 Trip ticket in the NCTX Buses app or a cash day return on the bus to pay the best available price.

What are the Nottingham Contactless Zones?

The Nottingham Contactless Zones are: 

Nottingham Contactless Map

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Who do I contact if I Have a Query on a Payment?

If you paid using a card, you can view your journey history on the Nottingham Contactless website. If you paid using a device and want to see your transaction details, check your Apple or Google account the day after your journey.

If you have paid using a card, please register your query through the Nottingham Contactless website by searching for your journey and the selecting the "Query this Journey" option shown. 

For other queries about Nottingham Contactless, please email [email protected]