Easyrider Mobile

Pay for your bus travel using the NCTX Buses App

Save money and avoid the hassle of finding cash to pay on the day and pay for your bus travel using your smart phone.

Download the free NCTX Buses app (from the App Store or Google Play) and pay using a debit/credit card or Apple Pay.

Buy your ticket at any time and then activate your ticket when you’re ready to travel (you will need an internet connection to activate and single tickets expire 15mins after activation). On the bus, just show the ticket screen to the driver when you get on.

Adult:

Travel around Nottingham:

  • Single Journey: £2.00 and Short Hop £1.50
  • 10 Single Journeys: £19 – or £1.90 per journey (buy in bulk and activate as you go)
  • 24 hours travel: £3.80
  • 5 x 24 hours travel: £18.00 – or £3.60 per day (buy in bulk and activate as you go)
  • Inner City Return – £2.50
  • 5 days consecutive travel: £17.00

Travel around the entire network:

  • 24 hours travel: £6.50
  • 5 days consecutive  travel: £25.00

Tickets are also available for Outer Area journeys on South Notts 1, Sky Blue 46/47 and Pathfinder 100. Scroll down the Mobile Ticketing Menu to find these tickets and select the one for the journey you are making. These 2 Trip tickets can be used for two journeys between the stops selected, either twice in the same direction or once in each direction. Unlike a Day Return on the bus, the 2nd trip can be used up to 1 year after purchase.

Under 19:

To qualify for Under 19 fares, customers will need to upload a photo to their account and be verified before the ticket can be activated. After uploading the photo, customers need to show proof of age, by either emailing [email protected] or by visiting the NCT Travel Centre.

Travel around Nottingham:

  • Single Journey: £1.00
  • 10 Single Journeys: £9.50 – or 95p per journey (buy in bulk and activate as you go)
  • 24 hours travel: £2.50
  • 5 x 24 hours travel: £11.75 – or £2.35 per day (buy in bulk and activate as you go)
  • 5 days travel: £11.00

Travel around the entire network:

  • 24 hours travel: £5.00
  • 5 days travel: £15.00

Tickets are also available for Outer Area journeys on South Notts 1, Sky Blue 46/47 and Pathfinder 100. Scroll down the Mobile Ticketing Menu to find these tickets and select the one for the journey you are making. These 2 Trip tickets can be used for two journeys between the stops selected, either twice in the same direction or once in each direction. Unlike a Day Return on the bus, the 2nd trip can be used up to 1 year after purchase.

Student:

To qualify for Student fares, customers will need to upload a photo to their account and be verified before the ticket can be activated. After uploading the photo, customers need to show proof of student entitlement, by either emailing [email protected] or by visiting the NCT Travel Centre.

  • Single journey on 28, 30*, 31, 34, 35*, 36: £1.25

* Between City and Jubilee Campus on Pink 30 and City and Priory roundabout on Orange 35

Grouprider:

Grouprider is available to buy through the app and covers up to 5 people (min 1 adult, max 2 adults) for unlimited journeys together. You’ll find both the full price and half price versions available, so please ensure you purchase the correct ticket.

Both types of ticket can be purchased at any time, but on weekdays, the Half Price versions will only activate after 09:30. Half Price Grouprider and Network Grouprider will expire at 04:29 the following morning after activation.

Travel around Nottingham:

  • £5 after 09:30 on weekdays and all day at the weekends
  • £10 for unlimited travel for 24 hours

Travel around the entire network:

  • £7.50 after 09:30 on weekdays and all day at the weekends
  • £15 for unlimited travel for 24 hours

FAQs

How do I use a Mobile Ticket?

You will need an internet connection to activate a ticket, but once activated the ticket remains available until expiry, single tickets expire 15mins after activation. Activate the ticket and when you board the bus, simply show the Active Ticket to the bus driver when you board.

Why has my account been locked?

Mobile tickets are intended to be used only by the registered account holder and if our system detects multiple log-ins to an account, it will temporarily lock the account. This is to prevent one purchased ticket being used by more than person at a time. If you have two phones (e.g. work and personal), we suggest you use the app on the one you use the most and have available at all times.

Why can I not buy any tickets?

If we are notified by a bank or our payment provider of suspicious or fraudulent activity on an account (e.g. stolen credit/debit card), we will withdraw the ability to purchase tickets on that device. This will be a permanent withdrawal.

Why doesn’t my ticket show?

To prevent people from changing the date and time on their device, so that they can extend the validity of an active ticket, our system checks the date and time on each device is the close to the correct time. If the time of the device is outside the tolerance set, the ticket will not be displayed. To always see a ticket, ensure your device is set to the correct date and time by using the “Auto Update” feature.

My bank statement is showing I’ve been charged twice.

Like most online transactions, the payment for a ticket will show on a customer’s bank statement the next working day. Tickets purchased on a Friday, Saturday, Sunday or Bank Holiday will take longer to appear on a statement, usually the Monday (or Tuesday if there’s a Bank Holiday). This may give the impression that you’ve been charged twice for the same ticket. Check your bank statement for the last 7 days to ensure it’s not a ticket you purchased the previous week showing. If you have any concerns, please email us and include the email address for your account and the rough dates you want us to check.

My bank statement is showing I’ve been charged, but I have no tickets.

For security measures, all transactions go through approval by our payment provider who check the card data entered for a transaction matches the details the card issuer has on file. If one of these checks fail, then the ticket cannot be purchased and will not show. However, some banks will temporarily show these failed transactions on a customer’s account and will either remove them or re-credit the amount a few days later. NCT and our payment provider have no control over how long this takes or how banks show failed transactions.