Our Awards and Achievements

nct collecting route one award

Nottingham City Transport is a multi-award winning bus company and holds the record of being the only bus operator to have won UK Bus Operator of the Year six times!

Our recent awards and achievements are:

2024

  • Large Bus Operator of the Year (Route One Awards)
  • UK Bus Operator of the Year (UK Bus Awards)
  • Top City Operator, Gold Award (UK Bus Awards)
  • Unsung Hero, Silver Award - Brian Bowater (UK Bus Awards)
  • Manager of the Year, Highly Commended - Natalie Monaghan-Smith (UK Bus Awards)

2023

  • Recruitment and Retention Award Winner (UK Bus Awards)
  • Top National Bus Driver, Silver Award - Tika Gurung (UK Bus Awards)
  • Top City Operator, Bronze Award (UK Bus Awards)

2022

  • Top National Bus Driver - Jonathan Smallman (UK Bus Awards)

2021

  • Environmental Improvement Award (CILT Awards for Excellence)

2019

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Top National Driver - Jatinder Kumar (UK Bus Awards)
  • Unsung Hero - Sheila Swift, HR Admin Manager (UK Bus Awards)
  • Services to the Bus Industry - Mark Fowles, Managing Director (UK Bus Awards)

2018

  • City Operator of the Year (UK Bus Awards)
  • Environment Award - The World's Largest Fleet of Bio Gas Double Deckers (UK Bus Awards)
  • Top National Driver - Aaron Johnson (UK Bus Awards)
  • Runner-Up UK Bus Operator of the Year (UK Bus Awards)
  • Highly Commended Engineer of the Year - Graham Smith (UK Bus Awards)

2017

  • Year 2 Apprentice of the Year – Josey Robinson (Scania)
  • Engineer of the Year Finalist – Kerry Cousins (UK Bus Awards)
  • Leadership and Inspiration Award Bronze Winner – Anthony Carver-Smith (UK Bus Awards)

2016

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Large Operator of the Year (Route One Excellence Awards)
  • Highest customer satisfaction score in the country at 97% (Transport Focus)

2015

  • Award for Customer Focus (European Business Awards)
  • Excellence in Science and Technology Award (Nottingham Post Business Awards)
  • Top National Bus Driver Bronze Award – Phil Rowson (UK Bus Awards)

2014

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Top National Bus Driver – Les Roome (UK Bus Awards)
  • Top National Bus Garage Silver Award for Gotham (UK Bus Awards)
  • Guide Dogs Award for Breaking Down Barriers
  • Military Covenant awarded to NCT for their support for the armed forces

2013

  • Large Operator of the Year (Route One Excellence Awards)
  • Highest customer satisfaction score in the country at 95% (Passenger Focus)
  • Runner-Up Top National Bus Driver – Barry Polkey (UK Bus Awards)

2012

  • UK Bus Operator of the Year (UK Bus Awards)
  • City Operator of the Year (UK Bus Awards)
  • Runner-Up Putting Passengers First – for social media (UK Bus Awards)
  • Highest customer satisfaction score in the country at 91% (Passenger Focus)
  • NCT completes investment in a low floor, DDA compliant fleet (5 years early)

2011

  • Route One Operator Training Award
  • Top National Bus Depot – Gotham Garage (UK Bus Awards)
  • Runner-Up City Operator of the Year (UK Bus Awards)

2010

  • Runner-Up Marketing Campaign of the Year – Save a Few Squid (UK Bus Awards)

2009

  • Winning New Customers Award – Go2 West Bridgford Relaunch (UK Bus Awards)
  • NCT completes investment in a low floor accessible fleet

2008

  • Integration Award – Unilink (UK Bus Awards)
  • Runner-Up Winning New Customers Award – Easyrider & Citycard (UK Bus Awards)

2005

  • Runner-Up Innovation Award – Easyrider Anytime (UK Bus Awards)

2004

  • UK Bus Operator of the Year (Bus Industry Awards)