My Account

Register now for an account to personalise your departure board with favourite stops and buses.

Our Performance

As part of our customer charter we’re publishing our key performance indicators online to show you how we’re doing.
Find out more about our performance.

Service Performance

99.6%

of all journeys operated

Service Reliability

87%

of all buses departing City Centre on time

Call Response Time

81%

of all calls answered by the Travel Centre

Average Call Wait Time

35 secs

of all calls answered by the Travel Centre