Frequently Asked Questions
Got a question? We may already have the answer here!
Mobile Ticket FAQs
Details of how to buy and activate mobile tickets and other common questions.
Easyrider FAQs
Details of how to purchase your first Easyrider, what to do if you lose it and other important information.
Advertise on our Buses
Advertising on our buses is managed by a third party, called Adverta.
Luggage and Lost Property
What items can I bring on the bus and what do I do if I leave something behind?
Customer Charter and Feedback
Nottingham City Transport’s vision is to provide the best possible public transport service for the people of Nottingham. If we've let you down or exceeded your expectations, get in touch!
On Bus Wi-Fi
Having an issue using the Wi-Fi on our buses?
Forget Me!
Details of how to have your personal data deleted by NCT