Unfolded pushchairs can be carried on our buses, when the bay is not required by a wheelchair user, up to the maximum number shown on the bus.
If the bay is full, the driver will give you the opportunity to collapse the pushchair and store it in the luggage rack.
Following a 2017 Supreme Court ruling, we have adopted a new policy where priority to the bay should be given to a wheelchair user.
You should be prepared to collapse your pushchair if requested by the driver to allow a wheelchair user on board. If you are unable to collapse your pushchair or relocate to another part of the bus, the driver can issue you with a complimentary ticket to allow you to board the next bus.
For double or triple pushchairs, we use the overall width to determine whether they are classed as 1 or 2 pushchairs:
- A ‘double buggy’ – where there are two children side by side if classed as 2 pushchairs
- A ‘double buggy’ – where there is one child above the other is classed as 1 pushchair
- A ‘double buggy’ – where a child is behind the other is classed as 1 pushchair
- A ‘triple buggy’ – where there are two children side by side and one above is classed as 2 pushchairs
When travelling on the bus, you must ensure that…
- your pushchair does not obstruct the gangway
- you have applied the brake
- you remain with the pushchair at all times and that the pushchair is occupied by a child (unoccupied pushchairs must be collapsed and stored in the luggage rack)
- you do not overload the handles of the pushchair with bags, as this may cause it to tip over