NCT Launches Capacity Checker

We’ve added a nifty new feature to our live online bus tracking, which lets you check how busy or quiet your bus may be, so you can plan ahead.

Available on the NCT website and NCTX Buses app – clicking on a bus icon on the map brings up additional information about the bus including its capacity and features of the bus (e.g. Wi-Fi, USB chargers).

The capacity information is initially being collected from customers, who are encouraged to help each other, with those on the bus updating the capacity details in real time so those who are looking to travel can see how quiet or busy the bus may be.

In future updates, the information will be supported using historic and real-time passenger counting data from the ticket machine.

For those on the bus already….

Firstly, find your bus on the map.

You can access the map by clicking on Routes & Timetables and then your service.

If you have Favourites saved, you can access the map through a departure board by clicking on a journey where the live counter is.

Click on the bus route number and the additional information will show. This bus has been set by your fellow customers to have moderate capacity.

You can change this information as the bus gets busier or quieter along its journey, by selecting Improve this information.