Customer Services

It’s easy to contact us, whatever the reason.

To make comments, give praise or make a complaint please refer to our Passenger Charter.

Telephone

Call us on 0115 950 60 70, we’re open 7 days a week:

  • 08:00–19:00 on Mondays to Saturdays
  • 09:00–17:00 on Sundays

Over the Late May Bank Holiday weekend, we’ll be closed on Monday 29 May 2017.

Web Form

Complete the fields in the web form (on the right) which will be sent through to Customer Services.

Email

Please send all enquiries and questions to [email protected].

Social Media

In person

You can also visit us at our city centre Travel Centre. We’re open 6 days a week:

  • 08:00-18:00 on Mondays
  • 08:00-17:30 on Tuesdays to Fridays
  • 09:00-15:30 on Saturdays

Over the Late May Bank Holiday weekend, we’ll be closed on Monday 29 May 2017.

Writing

Write to us at: NCT Travel Centre, 5 South Parade, Old Market Square, Nottingham, NG1 2JS